Delete your SuperFlex account

SuperFlex.Fit account and app-data deletion

The fastest path is in the app: open SuperFlex, go to Settings, and choose Account Deletion. Password accounts confirm with their current password. Google-only accounts receive a one-hour, single-use confirmation link by email.

Request deletion outside the app

Email privacy@superflex.fit from the email address on your SuperFlex account. Use the subject “SuperFlex Account Deletion Request” and state that you want the account and associated data permanently deleted. We may ask you to verify control of the account email before processing the request.

What we delete

  • Account, profile, authentication, and connected-provider identifiers.
  • Workout logs, routines, templates, programs, plans, nutrition, body metrics, achievements, and summaries.
  • Progress entries and progress-photo files stored by SuperFlex.
  • Support records, access tokens, MCP applications, and identifiable notification records owned by the account.
  • Identifiable SuperFlex records sent to Loops, RevenueCat, and Amplitude, subject to each processor's deletion process.

Timing and limited retention

We complete deletion from active systems as soon as practical and within 30 days after a verified request. Isolated disaster-recovery backups expire within 90 days. We may retain non-identifying operational records, or limited records required for security, fraud prevention, tax, accounting, dispute resolution, or another legal obligation. App stores and other providers may retain transaction records under their own policies.

Subscriptions are separate

Deleting your SuperFlex account does not cancel an App Store or Google Play subscription. Cancel an active subscription in your Apple or Google account to stop future renewals.

Apple Health and Health Connect

Account deletion removes data held by SuperFlex. Data previously written to Apple Health or Health Connect is controlled on your device and by the applicable platform; review those apps' settings if you also want to remove those copies or revoke access.

Need help?

Contact privacy@superflex.fit or read our Privacy Policy. Do not send your password, Google credentials, or a confirmation token by email.